Terms of Service

Article 1 (Purpose)

These Terms set out the rights, obligations, and other necessary matters between DORODORA (the "Platform") and creators and supporters in connection with the real-time donation and TTS message service provided by the Platform (the "Service").

Article 2 (Definitions)

1. Creator means a content creator who signs up for the Platform and can receive donations.
2. Supporter means a person who sends monetary support and messages to a creator.
3. TTS message means a feature that converts text written by a supporter into voice and plays it on the creator’s stream.
4. Widget means a browser source inserted into broadcasting software such as OBS to display donation alerts.

Article 3 (Effect and Changes)

1. These Terms become effective when posted on the service screen or otherwise notified to creators and supporters.
2. The Platform may change these Terms within the scope permitted by applicable law and will announce amended Terms at least 7 days before the effective date.
3. If a creator or supporter does not agree to amended Terms, they may stop using the Service and delete their account.

Article 4 (Signup and Accounts)

1. Creators and supporters may sign up through third-party authentication (OAuth) such as Google, Twitch, or Discord.
2. Creators and supporters must provide accurate information and may not sign up by using another person’s information.
3. Each account owner is responsible for account management and may not transfer or share an account with a third party.

Article 5 (Service Description)

The Platform provides the following services.

1. A feature for supporters to send monetary support and TTS messages to creators
2. An OBS widget feature that lets creators display donation alerts on stream
3. A console feature that lets creators manage donation settings such as minimum amount, voice, and volume
4. Payment, settlement, and PayPal Business account connection features through PayPal

Article 6 (Payments and Fees)

1. Donation payments are processed through PayPal, and supporters and creators must also comply with PayPal’s terms and policies.
2. Creators who wish to receive donations must grant and maintain the PayPal Business account connection permissions required for receiving payments, processing platform fees, and handling refunds.
3. The platform fee is 5% of the donation amount entered by the supporter and is added to the donation amount as part of the total payment amount. PayPal fees apply separately under PayPal policy.
4. The fee rate is posted on a separate notice page within the Service, and changes will be announced in advance.
5. After payment is completed, donations are generally non-refundable. Exceptions include dispute procedures under applicable law or PayPal policy, duplicate payments, and technical errors that the Platform determines require a refund, such as TTS audio upload failure.
6. If mandatory consumer protection laws apply in the region where a supporter or creator resides or uses the Service, these Terms apply only to the extent they do not conflict with those mandatory laws.

Article 7 (Obligations of Creators and Supporters)

Creators and supporters must not engage in the following acts.

1. Sending messages that defame, insult, or harass others
2. Sending obscene, violent, hateful, or otherwise unlawful or inappropriate content
3. Using the Service for commercial spam, advertising, or fraud
4. Tampering with or bypassing TTS audio, voices, or message delivery flows, or abusing the Service in a way different from the intended purpose of the Platform
5. Improperly using Platform systems or interfering with service operation
6. Collecting, storing, or disclosing another person’s personal information
7. Any other acts prohibited by applicable law or these Terms

Article 8 (Use Restrictions and Account Suspension)

1. If a creator or supporter violates Article 7, the Platform may restrict service use or suspend the account without prior notice.
2. If misuse is confirmed, such as TTS tampering, bypassing, automated abuse, or manipulation of payment or alert flows in a way that differs from the normal intended service, the account may be suspended without separate warning.
3. When an account is suspended, payment of unsettled earnings may be withheld and the account may be permanently suspended depending on the violation.

Article 9 (Changes and Suspension of Service)

1. The Platform may change or suspend all or part of the Service for operational or technical reasons.
2. The Platform will announce changes or suspension in advance, but may announce afterward if unavoidable.
3. The Platform does not separately compensate creators or supporters for changes or suspension of free services.

Article 10 (Account Deletion)

1. Creators and supporters may delete their account at any time through the account deletion feature in the Service.
2. Upon deletion, personal information and service data are deleted or separated into replacement information, except records needed for payment, settlement, refund, or dispute handling.
3. Deleted data cannot be restored after account deletion.

Article 11 (Intellectual Property)

1. All intellectual property rights in software, designs, logos, trademarks, and other materials included in the Service belong to the Platform.
2. Supporters retain copyright in messages they write through the Service, but the Platform may use those messages within the scope necessary for service operation, including donation alert display, TTS conversion, audio storage, replay, and payment history provision.

Article 12 (Disclaimers)

1. The Platform is not liable for service interruption caused by force majeure such as natural disasters or system failures.
2. The Platform has no obligation to intervene in disputes between creators and supporters or between them and third parties, and is not liable for damages arising from such disputes.
3. The Platform is not liable for damages caused by failures, policy changes, or other issues of third-party payment services such as PayPal.

Article 13 (Dispute Resolution)

1. Disputes related to these Terms are resolved under applicable law, mandatory consumer protection rules, and principles of private international law.
2. If a dispute arises in connection with use of the Service, the parties will consult in good faith. If consultation fails, proceedings may be brought before a competent court or relevant dispute resolution body under applicable law.